Access Log

Access Log

This KB article describes the information listed on the Access Log page and how to manage them. 

The LOGS & REPORTS > Access Log page lists the ISA web console login sessions. Each entry on the page contains the username of the user, the page on the web portal the user was active on, and the duration the user was on that page. 


Information
The following information is listed on the page

User – The username of the user.

Log Activity – The name of the page on the portal. 

                        When - The time when the user was on the page in YYYY:MM:DD HH:MM:SS format.

View Access Log
The drop-down at the top of the page has options to view the sessions by Today, Week, Month, and Date Range.
 

Download Access Log List
ISA web portal administrators can download the access log by Today, Week, Month, and Date Range by clicking the CSV button at the top of the page. An email with the link to download the file in CSV format is sent to the logged-in administrator’s email address. The file has the following information:

  • User – The username of the user.

  • Log Activity – The name of the page on the portal. 

  • When - The time when the user was on the page in YYYY:MM:DD HH:MM:SS format. 

  • Public IP – The public IP address of the logged-in user.


  1. Click the CSV button.

  1. A message that an email is scheduled to be sent to the administrator’s email address is displayed. 

  1. Click Download File within the email.

  1. View the file in a spreadsheet application.


Navigating the Access Log
The Access Log page allows easy pagination for viewing a large number of user sessions. You can view the list by using the navigation control bar at the top right of the page. 

Click the drop-down box to select the number of user sessions to be displayed on the Access Log page. By default, it is set to display 10 user sessions. You can change it to display either 30 or 50. 

Click the Next button to view the next page of sessions. Click the Prev button to view the previous page. 



Sorting the Access Log
You can sort the list by the When header. Click the up/down arrow alongside the header. 


Conclusion
The Access Log is useful for the ISA web console administrators to track web portal login sessions. 


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