Allow Direct Access to Corporate Resources

This KB article describes how to configure Allow Direct Access from Public IPs.

When users are on company premises, they can directly access corporate resources through the corporate network, either wired or using corporate Wi-Fi. However, in specific scenarios, such as in Always-On mode, the ISA User Agent may remain connected to the ISA Controller even when the user is on company premises. In these cases, corporate resources are accessed through the secure tunnel instead of directly via the corporate network. In such instances, enabling the 'Allow Direct Access from Public IPs' option prevents access to corporate resources through the secure tunnel established by the ISA User Agent, forcing the user to access the resource directly.

1. Navigate to the User Settings page under the SETTINGS menu.
   

1. In the text box under Allow Direct Access from Public IPs (multiple IP addresses separated by comma), enter the public IP addresses of the users who require direct access. Multiple IP addresses can be entered separated by commas. 
   

1. Click Save.
   

 

• Related Articles

• InstaSafe Secure Access Architecture

  Product Overview InstaSafe Secure Access (ISA) is an innovative enterprise remote access software solution based on software defined perimeter delivered as a service. It provides enterprises a simplified setup to secure and manage application access. ...

• Configuring Access Rules

  The Access Rules page on the ISA web portal allows administrators to define rules to allow or deny remote user access to corporate resources. referenced in access rules. The following types of access rules can be created: Allow or deny access to an ...

• Contextual Access Management

  Contextual access in the context of enterprise remote access refers to the concept of granting or restricting access to resources based on various contextual factors. Instead of relying solely on traditional methods like username and password, ...

• Application Access Log

  This KB article describes the information listed on this page and how to manage them. The LOGS & REPORTS > Application Access Log page lists the users who remotely accessed corporate resources. Application Access Logs The following information is ...

• MacOS ISA App Connection Error "This computer is not approved for use with InstaSafe Secure Access"

  This Article highlights the steps to be taken in case users are unable to connect the ISA App on macOS and the error message received is "This computer is not approved for use with InstaSafe Secure Access" Issue The ISA App on MacOS doesn't connect ...