The device update feature enables the ISA web portal administrator to remotely install software updates, upgrades, or hotfixes for individual users or user groups. Within the DEVICES & CHECKS menu on the ISA web portal, administrators can create a device update profile on the Device Updates page. This profile includes the hotfix or software upgrade file, along with parameters specifying how to apply the updates. These updates are generally delivered in MSI or EXE file formats and typically consist of bug fixes or security enhancements aimed at improving the overall functionality and security of the ISA User Agents.

Create Device Updates

1. Login to the ISA web console using administrator credentials and navigate to the Device Updates page under the DEVICES & CHECKS menu.
   

1. Click the Add button at the top.
   

1. On the Add Update window, under Name, enter a name for the update profile. The name must be unique and must not be the same as another device update profile. Characters A-Z, a-z, 0-9 are allowed in this field.  The maximum number of characters allowed is 50. All fields with an asterisk require to be filled-in.
   

1. Click Upload file.
   

1. Select the MSI or EXE file from the local drive. The filename must be unique and must not be the same as the name of a file in another device update profile.
   

1. In the Argument field, enter the argument to be passed to the executable file for command land installation. If the update file format has EXE extension, the typical argument is “/S”. If the update file format has MSI extension, no argument is required, instead enter “0”.  
   

1. Click the drop-down under Install Schedule.
   

1. There are two options, Immediate and After-Reboot. Selecting Immediate will begin the installation process at once. The first cron job will create a temp folder with the executable file in it. The second cron job will execute the file. Selecting After-Reboot will install the update after the device is rebooted. The first cron job will create a temp folder with the executable file in it. The second cron job will execute the file after the device is rebooted.
   

1. Click the drop-down under the Post Validation Check. Post validation check will verify whether a registry entry or file is present at a given location in the user’s device. 
   

1. There are two options here, Registry Key present and File present. If Registry Key present is selected, enter the registry subkey or path to verify. For example, HKLM\Software\WOW6432Node\InstaSafe\Hotfix31. If the File present option is selected, enter the path of the file in the format C:\Program Files (x86)\InstaSafe\bin.
   

1. Click the drop-down under State. 
   

1. Select either Enabled or Disabled. Enabled will install the update, and Disabled will not install the update. 
   

1. Click Save and Add new.
   

1. The device update profile is listed on the page. 
   

1. Navigate to the User Groups page under the USERS & GROUPS menu.
   

1. Click the name of the user group you want to assign the device update profile.
   

1. In the Group details window, click Edit.
   

1. Enable the Device updates toggle button.
   

1. Click the Select device updates drop-down.
   

1. Select the update profile. 
   

1. Click Update to save.
   

Assign Device Update to User 

1. Navigate to the Users page under the USERS & GROUPS menu.
   

1. Click the name of the user you want to assign the device update profile.
   

1. In the User details window, click Edit.
   

1. Scroll down the window.
   

1. Enable the Device updates toggle button.
   

1. Click the Select device updates and select the update profile.
   

1. Click Update to save.
   

Edit Device Update

1. On the Device Updates page, click the name of the update profile you want to edit.
   

1. In the window, click the Edit button.
   

1. In the Edit device update window, make the necessary edits and click on Save.
   

Delete Device Update

1. On the Device Updates page, enable the check box alongside the update profile you want to delete.
   

1. Click the Delete button at the top.
   

1. On the pop-up window, click Yes, Delete it!.
   

1. On the bottom left of the page, the message Successfully deleted device updates is displayed. 
   

Navigating the Device Updates list

The Device Updates page allows easy pagination for viewing a large number of device update profiles. You can view the profiles by using the navigation control bar at the top right of the page.

Click the drop-down box to select the number of profiles to be displayed on the page. By default, it is set to display 10 profiles. You can change it to display either 30 or 50 profiles. 

Click the Next button to view the next page of device update profiles. Click the Prev button to view the previous page.

You can search device update profiles by name by entering it in the search box.

Conclusion