Editing, Disabling, and Deleting Sub-admins

Editing, Disabling, and Deleting Sub-admins

This KB article describes the step-by-step process to edit, disable, and delete sub-admins and sub-admin roles.
Sub-Admins

The sub-admin role is created by the ISA web console administrator or admin. Sub-admins are configured to do a particular activity and have limited access. The administrator defines the rights and roles of the sub-admins and can further control them by authorizing read or write permission to any feature within the ISA web console like User, Application, ACL, Controller, Gateway.

Edit a Sub-Admin Role

  1. Log into the ISA web portal with administrator credentials with rights to create sub-admins, such as the Company Admin. 

  2. Navigate to the SUB ADMINS & ROLES > Sub Admin Roles page.

  3. On the Sub Admin Roles page, click on the name of the sub-admin role.

  1. On the Sub Admin Role Details window, click the Edit button.

  1. Select the checkboxes next to the features to enable or disable the read or write permissions for this sub-admin.

  2. Click Save and Add new to update the change.


Delete a Sub-Admin Role

  1. On the Sub Admin Roles page, click on the name of the sub-admin role.



  1. On the Sub Admin Role Details window, click the Delete button.

  1. In the pop-up window, click the Yes, Delete it button.

Edit a Sub-Admin
  1. Navigate to the Sub Admins page.
  2. On the Sub Admins page, click on the username of the sub-admin.

  1. In the Edit Admin Details window, click the Edit button at the top.

  1. In the Edit Sub Admin window, click the Role drop-down and select the object that has the roles defined for this sub-admin.

  1. Click Update to save the change.

  1. Alternatively, click Reset to set the fields to its default settings.
Disable a Sub-Admin
  1. On the Sub Admins page, click on the username of the sub-admin.
  2. In the Edit Admin Details window, click the Disable button at the top.
  1. In the pop-up window, click the Yes, Disable it button.


Disabling a user will return the user to end-user role with only Agent Download and Profile Settings options accessible.
Delete a Sub-Admin
  1. On the Sub Admins page, click on the username of the sub-admin.
  2. In the Edit Admin Details window, click the Delete button at the top.
  1. In the pop-up window, click the Yes, Delete it button.


Deleting a user will not delete the user from the Users page. Instead, it will return the user to end-user role with only Agent Download and Profile Settings options accessible.

Conclusion

Sub-admin roles allow administrators to grant restricted access to users of the ISA web portal by assigning read/write permissions to specific features within the portal.


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