InstaSafe | Uninstall the ISA App from macOS

Uninstall the ISA App from macOS

This Article provides guidance on how to uninstall the ISA App from macOS.

Step 1: Exit the ISA App

In case the ISA App is still running, 'Disconnect' and 'Exit' from the Notifications Area of the Taskbar.



Step 2: Uninstall the ISA App

Open Terminal, and run the following commands one at a time:

sudo rm -rf ~/Library/Application\ Support/InstaSafe/
sudo rm -rf /Library/Application\ Support/InstaSafe/
sudo rm -rf /Applications/InstaSafe.app

In case you are unable to uninstall the ISA App by following these steps, please contact your organization's IT Team.

If you are an Admin of the organization's ISA Account and need assistance, contact InstaSafe Support

    • Related Articles

    • Install the ISA App on macOS

      This Article provides guidance on how to install the ISA App on macOS. Step 1: Login to the ISA Portal Once the Administrators of your organization provision your User Profile in the InstaSafe Secure Access (ISA) Management Console, a Welcome Email ...

    • Reconfigure the ISA App on MacOS

      The ISA App must always be associated with a User Profile in order to connect successfully. This Article provides guidance on how to configure a new User Profile on a device where the ISA App is already configured for another user. Such a need would ...

    • MacOS ISA App Connection Error "Warning! InstaSafe Agent was unable to start OpenVPN to connect"

      This Article highlights the steps to be taken in case users are unable to connect the ISA App on macOS and the error message received is "Warning! InstaSafe Agent was unable to start OpenVPN to connect" Issue The ISA App on MacOS doesn't connect as ...

    • Uninstall the ISA App from iOS

      This Article provides guidance on how to uninstall the ISA App from iOS. Step 1: Locate the ISA App on the device. Step 2: Long-press the ISA App, and then tap 'Delete App' In case you are unable to uninstall the ISA App by following these steps, ...

    • MacOS ISA App Connection Error "This computer is not approved for use with InstaSafe Secure Access"

      This Article highlights the steps to be taken in case users are unable to connect the ISA App on macOS and the error message received is "This computer is not approved for use with InstaSafe Secure Access" Issue The ISA App on MacOS doesn't connect ...