Performing Bulk Operation on Device List
This article describes the
method to perform bulk operation on devices listed under the Devices page on the ISA web console.
When a user's device
information is captured, the default status of the device is pending
approval. Until approved or activated by the administrator, users with
Device Binding enabled in their user group will be unable to connect using the
ISA User Agent from the device. The ISA web portal administrator can manually
activate, suspend, or delete the device.
However, this task can be
daunting in the case of a large number of devices requiring approval or other
status changes.
The Bulk Ops option on the Devices page automates this process by changing the statuses of a large number of
devices at once.
This article describes the
step-by-step process of this operation.
- Log into the ISA web portal with
administrator credentials
- Navigate to the DEVICES & CHECKS > Devices page.
- Click Bulk
Ops at the top.
Click the
Select the bulk operation drop-down. Listed in this field are the following operations:
- Activate – Activate
the device and set the device status to enabled.
- Suspend – Suspend
the device and set the device status to suspend. Under this
status, if Device Binding is
enabled for the user, or the user group, remote users will not able to
connect using the ISA User Agent.
- Delete – Delete
the device from the Devices page. When a user attempts to connect, the device information of the user
will be auto-captured and displayed on the Devices page with status set
to pending-approval.
- After selecting the bulk operation, click
the Download button to download
the template file for device names.
- Open the template in a spreadsheet
application. By default, the file is empty with a column titled Devicename.
- Enter the names of the devices under the Devicename column and save it.
- Back on the Bulk Operations for Devices window, click Choose File and select
the saved template file.
- Click Upload.
- On the Uploaded
Devices window, click Submit.
- On the Devices page, device statuses are updated according to the bulk operation. If the
operation is set to delete devices from the template file, the device will
be removed from this page.
In the event you are unable
to perform Bulk Ops by following these steps, contact your organization's IT
Team.
If you are an administrator
of the organization's ISA account and need assistance, contact InstaSafe Support
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