Time Usage Report

Time Usage Report

This KB article describes the information listed on the Time Usage Report page and how to manage them. 

The Time Usage Report page lists the session time of both users and Gateways for a given period. This report is useful for ISA web portal administrators to track logged-in sessions. 
Information
The following information is listed on the page

  • Login ID – The username or name of the Gateway.

  • Session Time (Minutes) – The logged-in session time in minutes of  the user’s device or Gateway for the period selected.




View Time Usage

The drop-down at the top of the page has options to view session time by Hour, Today, Week, Month, and Date Range. 

Download Live Users List
ISA web portal administrators can download the complete list of time usage by Hour, Today, Week, Month, and Date Range by clicking the CSV button at the top of the page. An email with the link to download the file in CSV format is sent to the logged-in administrator’s email address. The file has the following information:

  • Login ID – The username or name of the Gateway.

  • Session Time (Minutes) – The logged-in session time in minutes of  the user’s device or Gateway for the period selected. 

  1. Click the CSV button
  1. A message that an email is scheduled to be sent to the administrator’s email address is displayed.
  2. Click Download File within the email.
  1. View the file in a spreadsheet application.


Navigating the Time Usage List
The Time Usage Report page allows easy pagination for viewing a large number of user or Gateway sessions. You can view the list by using the navigation control bar at the top right of the page. 

Click the drop-down box to select the number of sessions to be displayed on the Time  Usage Report page. By default, it is set to display 10 users or Gateways. You can change it to display either 30 or 50. 

Click the Next button to view the next page of sessions. Click the Prev button to view the previous page. 

You can search the list by name by entering it in the search box. 


Conclusion
The Time Usage Report is useful for ISA web portal administrators to  track user and Gateway sessions.

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