ZTAA agent goes to hung state in Windows 7 Operating system

ZTAA agent goes to hung state in Windows 7 Operating system

How to identify the problem:

  1. Windows 7 not starting the ZTAA services (delay after the restart).

  2. WireGuard adapter creation times out or get to stuck state.


Reason for the problem:
ZTAA services are not starting up in the Windows 7 Operating system, as the WireGuard fails to start the adapter.


How to resolve the problem:

       a. Restart the ZTAA services at Windows 7 machine.

       b. If the services are getting in to stuck state again, restart the Operating system.