InstaSafe Technologies
            Knowledge Base InstaSafe Secure Access Troubleshooting

            Error fetching user configuration.

            The following error occurs because of wrong user details entered in initial client configuration.

            Resolution :
            1.Enter correct username as created in Instasafe management portal.
            Username is case sensitive
            2.Double check your password and while entering.

            Password is case sensitive

            Updated: 20 Oct 2018 10:43 PM
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