InstaSafe Technologies
            Knowledge Base InstaSafe Secure Access User Configuration Installing the ISA User Agent macOS

            Installing the ISA User Agent on macOS

            Step 1: Login to the ISA Portal

            Once the Administrator of an organization provisions a user in the InstaSafe Secure Access (ISA) Management Console, a Welcome Email would be sent on the user's registered email ID. Click on ‘Company Signin’.

            The ISA portal (https://<<company>> specific to the user's organization would open up. Users can make use of the credentials provided by their organization's Admins to login to the portal.

            Depending on the type of deployment setup opted for by the organization, these credentials may either be the Domain Credentials (synced with the corporate IAM) or created locally in the ISA Management Console by the Admins. In some cases, the Admins might even allow users to set their own ISA passwords. In this case, users would receive an email through which they could set their own passwords, in addition to the regular 'welcome email'. 

            It is expected that the Admins convey this information to all users of the organization that would be making use of the ISA solution.

            Users that are locally provisioned can change their passwords within the ISA portal once logged in.

            Step 2: Download the ISA User Agent

            Once logged in, you can download the respective installation file depending on your device OS. This guide focuses on the macOS Installation of the ISA User Agent.

            Click on 'MacOS' to download the shell script installer of the ISA User Agent. 
            The installer for macOS is unique to every user, and tied to the user profile. The installer downloaded for one user must not be used for installation by another user.

            Step 3: Install the ISA User Agent

            Once the Mac installation file has been downloaded, head over to the ‘Downloads’ folder.

            Right-click the downloaded file, click ‘Open With’ and select ‘Other’

            Select the application ‘Terminal’ and click ‘Open’

            Click on ‘I Agree’ to accept the License Agreement and begin the installation

            Double click the file InstaSafe.dmg in the new window that opens up and enter your local system administrator account credentials if prompted.

            The InstaSafe app will now show up under ‘Applications’. 

            This could be copy-pasted to the desktop for easy access.

            Step 4: Connect the ISA User Agent

            Double clicking the app shortcut on the desktop will launch the ISA User Agent.

            Depending on the 'Authentication Type' selected by the Admins, users might be prompted to enter their credentials in order to connect the ISA User Agent. 

            With the ISA User Agent connected, users would be able to access their organization's internal applications as per the Access Policies defined.

            It is expected that the Admins provide all users a list of their individual network entitlements, the respective FQDNs/IP Addresses of the application servers and their login details.

            Updated: 27 Jun 2019 06:12 PM
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