Configuring Application Services

This user guide describes the various configuration options to manage application services on the ISA web portal.

Application services are objects with an IP protocol name and one or more port numbers. Once defined, the service objects are referenced in application groups, which in turn are used when creating access rules. A service can be used in multiple application groups. 

Add Application Services

1. Login to the ISA web console using administrator credentials

2. Navigate to the Application Services page under the ACCESS POLICIES menu.
   

1. Click the Add button at the top.
   

1. On the Add Application Services window, under Name, enter a name for the application. Characters A-Z, a-z, 0-9 are allowed in this field.  The maximum number of characters allowed is 50. 

1. Under Protocol, click the white box.

1. Select the protocol from the drop-down. The options available are Any, ICMP, TCP, and UDP. Selecting Any or ICMP would not require a port number. Selecting Any is equivalent to defining all protocol types and port numbers. In this example, TCP is selected.
   

1. Under Port, enter the port number. This field must not be left blank. Any port number from the range 1 to 65536 can be entered here.
   

1. Click Save and Add New.
   

1. The application service is added. 
   

Edit Application Services 

1. On the Application Services page, click the name of the application service.
   

1. In the application service window, click the Edit button.
   

1. In the Update Application Services window, you can edit the protocol and port number. Click inside the port field.
   

1. Add additional port numbers to the field. Each port number must be separated by a comma with no space in between. Click Update to save the change.
   

1. The port numbers are added to the service object. 
   

Add Application Services in Bulk

This option allows the administrator to add a large number of application services at once. 

Supported fields in the file are:

• Service Name: Name for the application service. 

• Protocol: The protocol name.

• Port: The port number of the service. 
  

1. On the Application Services page, click the Add button.
   

1. Under Bulk upload Application services, click Download Sample CSV.
   

1. Open the file using a spreadsheet application. 
   

1. The template file has the following fields.
   

1. Enter the services information in their respective fields and save it.
   

1. Under Upload the file …., click Choose File and select the file from the local drive.
   

1. Click Upload.
   

1. In the Uploaded Application Services window, review the information and click Save Application Services.
   

1. Click the X button to exit the window.
   

1. The newly created application services are listed on the page.
   

Download Application Services List 

ISA web portal administrators can download the complete list of application services by clicking on the CSV button on the Application Services page. An email with the link to download the file in CSV format is sent to the logged-in administrator’s email address. The file has the following information:

• Service Name - Name of the application service.

• Protocol – The protocol name.

• Port – The port number of the service. 
  

1. On the Application Services page, click the CSV button at the top. 
   

1. A message that an email is scheduled to be sent to the administrator’s email address is displayed.
   

1. Click the download link within the email.
   

1. View the file in a spreadsheet application.
   

Delete Application Services

1. Enable the check box alongside the service you wish to delete. 
   

1. Click the Delete button at the top.
   

1. On the pop-up window, click Yes, Delete it!.
   

1. On the bottom left, an Application Service deleted successfully message is displayed. 
   

Navigating the Application Services list

The Application Services page allows easy pagination for viewing a large number of application services. You can view application services by using the navigation control bar at the top right of the page. 

Click the drop-down box to select the number of services to be displayed on the Application Services page. By default, it is set to display 10 services. You can change it to display either 30 or 50 services. 

Click the Next button to view the next page of services. Click the Prev button to view the previous page. 

You can search an application service by name by entering it in the search box. 

Conclusion

The Application Services page of the ISA web portal allows the administrator to define services for applications which can be used in application groups and access rules to allow or deny access to corporate resources.

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