When a user's device information is auto-captured, the default status of the device is pending approval. Until approved or activated by the administrator, users with Device Binding enabled in their user group will be unable to connect using the ISA User Agent from the device. The ISA web portal administrator can manually activate, suspend, or delete the device.
However, this task can be daunting in the case of a large number of devices requiring approval or other status changes. The Bulk Ops option on the Devices page automates this process by changing the statuses of a large number of devices at once. For more information on Bulk Ops, refer to the KB article Performing Bulk Operation on Device List.
Another method is to register devices manually. Manual device registration is only required rarely. Manual device registration requires the administrator to obtain the following information from the client OS:
Using these parameters, it is possible to enforce Device Binding on users. Device Binding will ensure that the users are allowed to make connections only from those devices registered in the ISA web console. This will eliminate attacks due to stolen or shared passwords. A user can be bound to multiple devices.
In this example, we connect the user Jebb Tucker from an iOS device.
In the event you are unable to configure Device Binding by following these steps, please contact your organization's IT Team
If you are an administrator of the organization's ISA Account and need assistance, contact InstaSafe Support