InstaSafe | Install the ISA App on macOS

Install the ISA App on macOS

This Article provides guidance on how to install the ISA App on macOS.

Step 1: Login to the ISA Portal

Once the Administrators of your organization provision your User Profile in the InstaSafe Secure Access (ISA) Management Console, a Welcome Email would be sent on your registered email ID. Click on ‘Company Signin’.
The ISA portal (https://<<company>>.instasafe.com) specific to your organization would open up. You could make use of the credentials provided by your organization's Admins to login to the portal.



In case Two Factor Authentication has been configured, an OTP will be sent to your registered email ID and mobile number which would need to be entered in order to proceed.
Depending on the type of deployment setup opted for by the organization, these credentials may either be the Domain Credentials (synced with the corporate IAM) or created locally in the ISA Management Console by the Admins. In some cases, the Admins might even allow users to set their own ISA passwords. In this case, users would receive an email through which they could set their own passwords, in addition to the regular 'welcome email'. 

It is expected that the Admins convey this information to all users of the organization that would be making use of the ISA solution.

Users that are locally provisioned can change their passwords within the ISA portal once logged in.

Step 2: Download the ISA App

Once logged in, you can download the respective installation file depending on your device OS. This guide focuses on the macOS Installation of the ISA App.



Click on 'MacOS' to download the shell script installer of the ISA App.
The installation file for macOS is unique to every user, and tied to the user profile. The installer downloaded for one user must not be used for installation by another user.

Step 3: Install the ISA App

Once the installation file has been downloaded, head over to the ‘Downloads’ folder.
Right-click the downloaded file, click ‘Open With’ and select ‘Other’
Select the application ‘Terminal’ and click ‘Open’
Click on ‘I Agree’ to accept the License Agreement and begin the installation

 
Double click the file InstaSafe.dmg in the new window that opens up and enter your local system administrator account credentials if prompted.

 
The ISA App will now show up under ‘Applications’. 
This could be copy-pasted to the desktop for easy access.

Step 4: Connect the ISA App

Double click and launch the ISA App.

With the ISA App connected, you should now be able to access your organization's internal applications as per the Access Policies defined.
It is expected that the Admins of the organization provide all users a list of their individual network entitlements, the respective FQDNs/IP Addresses of the application servers and their login details.
In case you are unable to install the ISA App by following these steps, please contact your organization's IT Team

If you are an Admin of the organization's ISA Account and need assistance, contact InstaSafe Support

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